Charged with product development and growth. Supports marketing personnel, brokers, industry professionals and outside employers to bring relationships to the credit union. Responsible for processing and maintaining all HSA accounts. Responds to members' questions, calculations, and service requests. Trains personnel on HSA rules and processes. Researches errors and makes necessary adjustment entries. Acts as a Health Savings knowledge base for branch employees. Keeps members informed of the status of their Health Savings accounts and sends required notices. Completes required government forms and documents and over sees required Tax Reporting. Reviews and updates HSA procedures. Acts as backup for Certificate Clerk and Certificate Officer. Performs necessary accounting and member service functions. Maintains files and records.