Working in a sales-focused environment, responsible for establishing and building member relationships by selling core deposit account, loan products and other credit union services. Interviews and advises members regarding loans, deposits and other products/services, including investment referrals. Responsible for reviewing and processing consumer and home loan applications and opening and closing accounts. Explains credit policies and obtains additional loan information and documentation. Effectively communicates information regarding credit issues and requirements that may be needed in order to process initial member loan requests. Communicates with the underwriting department and informs members of loan decisions. Researches, evaluates, and determines whether loans meet Credit Union lending criteria and are within approval limits. Provides members and prospective members with prompt and professional service. Initiates contact with members by phone, letters and/or email to determine additional financial opportunities with the credit union. Ability to attain and exceed expected baselines in sales, volume, and service is expected. Assists and directs area loan personnel as necessary. Acts as loan processor / senior member service rep. as needed.
Assumes responsibility for effectively coordinating, overseeing, and completing assigned loan functions:
Assumes responsibility for establishing and maintaining effective and professional business relationships with members:
Assumes responsibility for establishing and maintaining effective coordination and communication with area personnel and with management:
Assumes responsibility for related duties as required or assigned: