Responsible for completing quality control processes on loan documents and performing a variety of Records' support functions. Checks loan documents for proper signatures, complete and accurate information, and V.I.N. numbers. Ensures that loan files contain all required information. Completes related reports and paperwork and maintains and updates files. Resolves or refers recordkeeping errors or discrepancies. Completes miscellaneous specialist functions and assists Records' personnel as necessary.
Assumes responsibility for the effective and timely performance of loan quality control processes and Records' support functions.
a. Monitors quality of loan documents daily. Checks for required signatures and complete and accurate documents. Ensures that V.I.N. numbers, member information, dealership information, vault records, and liens correspond on all related loan records. Ensures that all loans are posted correctly on Host.
b. Ensures that all documents are received and imaged.
c. Makes sure loans are granted within credit union loan policy and procedures.
d. Track and complete the monthly Loan Waiver report.
e. Provide suggestions to improve productivity and quality with in the department.
f. Maintains and updates files.
g. Performs miscellaneous duties as assigned.