The insurance specialist’s responsibility is to facilitate and manage the insurance claims processed for active Auto & RV loans in the Consumer Loan Collections Department. The position focuses on providing research, communication, and expertise to ensure accurate, efficient, and fair resolution of insurance claims. Research and address loans and collateral discrepancies. Employee will work with limited degree of supervision. The Insurance Specialist identifies opportunities for improvement to basic processes. The primary purpose is to safeguard the interests of both the debtor(s) and Credit Union by assessing and managing claims in compliance with company policies, industry regulations, and legal requirements. Performs miscellaneous Collection duties and acts as a resource for the department.
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