HR Support Coordinator

The HR Support Coordinator is responsible for performing a variety of administrative and office coordination duties in support of the HR Division, supervising the HR Receptionist and HR Administrative Assistant positions, and providing day-to-day support for the SVP of Human Resources.

• Administrative Support and Office Coordination
  • Provide direct administrative support to the SVP of HR
  • Coordinate and streamline daily office operations, including scheduling, supply management, file organization, and administrative tasks, to ensure seamless workflow and operational efficiency
  • Address inquires and resolve issues efficiently and professionally, ensuring a positive experience
  • Collaborate with branches and departments to deliver assistance and effectively resolve concerns
• Supervision
  • Supervise the HR Receptionist and HR Administrative Assistant positions, providing guidance, training, and performance feedback
  • Ensure front desk operations run smoothly, including visitor management and phone reception
  • Delegate tasks effectively to maintain operational efficiency
• Employee Data Management
  • Accurately process sensitive employee data, including new hires, terminations, transfers, pay changes, and other updates in HCM, Timecard application, etc.
  • Maintain organized and current employee files
• Event and Special Project Coordination
  • Assist with event planning, as required, such as company celebrations and staff recognitions
  • Coordinate and complete special projects, including Service Star initiatives
• Team and Management Collaboration
  • Maintain clear and proactive communication with management, providing timely updates on activities, progress, and potential issues
  • Support HR Division personnel as needed
  • Actively participate in meetings, providing updates and sharing relevant information
• Related Duties
  • Ensure the credit union’s professional reputation is upheld through courteous and efficient service
  • Process fee waivers for employees
  • Assist with additional administrative tasks and projects as assigned

Required Qualifications

• High school diploma or equivalent
• Minimum of 4 years’ related work experience
• Experience in a lead or supervisory role, preferably in a HR environment
• Strong leadership and supervisory skills
• Proven ability to work collaboratively, contributing to team success and maintaining a positive work atmosphere
• Understanding of office management and clerical best practices
• Effective organizational, time management, and planning abilities
• Excellent communication and interpersonal skills
• Proficient in computer applications and typing
• Ability to work independently and handle multiple priorities
• Willingness to learn and apply new knowledge to enhance performance
• Proven ability to ensure accuracy and maintain a high level of attention to detail

Physical Requirements

• Nearly Continuously: Hearing, listening, talking
• Often: Walking, sitting, repetitive hand motion (such as writing or typing), bending, twisting, lifting (up to 30 pounds)

Preferred Qualifications

• Familiarity with HR systems, such as Infor GHR/Lawson, Performance Pro, and UKG Timecard
• Additional training or experience in office management, human resources, or a related field
• Working knowledge of HR-based policies, procedures, and laws