Legal Admin

Acts as a backup to Legal Collectors and Legal Coordinator in providing admin support.  Posts payments to write off accounts and active loans.  Responsible for providing clerical and admin support for all Loss Mitigation functions including maintaining departmental records and files, typing routine reports and records, preparing, and processing various loss mitigation documents.  Assists Legal Collectors with clerical duties as designed.  Assists members and team promptly and professionally.

1. Assumes responsibility for the effective and timely performance of Loss Mitigation processing functions.

a. Assigns accounts for Small Claims to legal team member. Ensures that proper coding is placed on the account, proper account restrictions and write off status updated correctly. Updates Legal log with assignment information. Monitors to make certain that a proper order is followed in assignment distribution to maintain fairness.
b. Obtains salvage bids as requested. Communicates to requesting departments bid amounts. Assigns accounts to salvage company for pick up. Sends notification to the member as required by state law. Monitors date that we can apply salvage check amount. Applies salvage check, sends notice to member of deficiency balance, sends title documents to salvage company. Images completed packet.
c. Pulls SCRA for legal collectors. Notates account of Military Status and images SCRA.
d. Images default judgment for legal team member. Mails copy of default judgment to member.
e. Obtains information for legal team for default judgment recordings. Notates account and cuts check.
f. Processes attorney invoices monthly. Ensures that proper amounts are being added to correct accounts and suffixes. Notates each account of transaction. Logs all invoices and processes them for payment through accounting. Images all invoices after payment.
g. Reassign and cancel small claims accounts as needed.
h. Receives and processes all returns of service from sheriff/constable. This includes notating account, forwarding return of service to the court.
i. Receives and processes all invoices from constables. Notates account and adds fees to the proper account and suffix(s).
j. Assigns repossessions for legal team member. Places holds on repossessions if necessary and cancels repossessions if applicable.
k. Process payments on member accounts for legal team employee.
l. Update legal approvals with payment info for legal team employee for pay for performance stats.
m. Remove member from bad debt when applicable.
n. Pay filing fees on affidavits and summons. Will notate accounts, add the fees to the proper suffix.
o. Assigns court approved affidavit and summons to constable and notates accounts.
p. Send regular and certified mail to members as needed for legal team employee.

2. Assumes responsibility for establishing and maintaining effective, professional business relations with members.

a. Resolves or properly refers member questions.
b. Properly informs members of Credit Union policies and practices.
c. Maintains and projects the Credit Union’s professional reputation.

3. Assumes responsibility for establishing and maintaining effective coordination and working relationships with area personnel and Management.

a. Assists and supports personnel as needed.
b. Keeps supervisor informed of activities and significant problems
c. Attends and participates in meetings as required.

4. Assumes responsibility for related duties as required or assigned.

a. Performs additional clerical support functions as needed.
b. Keeps work are clean, secure, and well-maintained.

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Training/Education/Certification:

●High school graduate or equivalent. Additional general office training preferred,

Required Knowledge:
●Familiarity with collection procedures and requirements.
●Understanding of related computer applications.
●Basic understanding of court related procedure.
●Understanding of Collection processions and compliance.
●Previous accounting and balancing skills helpful.

Experience Required:

●Prior office experience helpful, especially in financial settings.

Skills/Abilities:

●Well organized and attentive to detail.
●Ability to work well independently.
●Professional attitude and appearance.
●Excellent communication and public relation skills.
●Excellent oral and written communication skills.
●Willingness to cooperate with and assist others.
●Ability to operate related computer applications, and other business equipment including calculator, computer, printer, telephone, fax.